150 YEARS OF JOHN LEWIS BOOK

This book on the history of John Lewis by Jonathan Glancey traces the 150-year history of one of the giants of British retailing. Mr Glancey was Architecture and Design correspondent of The Guardian from 1997 to 2012 and Architecture and Design Editor of The Independent from 1989 to 1997. 

The book shows its radical partnership structure, its history of championing new design, and analyses the unique relationship that John Lewis has with the British public. 

Famous for their policy of being ‘Never Knowingly Undersold’, the 40 department stores are also known for exemplary customer service. These special qualities stem from the remarkable vision of John Spendan Lewis who inherited a clutch of successful Victorian department stores and transformed them into a revolutionary employee-owned business. 

This release, the first to trace the 150-year history of John Lewis, highlights the company’s radical organisation, its innovative approach to retailing, and the unique way that it treats both its staff and customers.